Òstair services

Crafting a memorable drinks venue requires more than great products, it demands atmosphere, narrative, & operational precision. We partner with bars, lounges, wine rooms, & beverage-led concepts to shape experiences that feel purposeful, profitable, & culturally aligned.

From defining a signature identity & curating beverage programmes to enhancing service flow, team behaviour, & guest engagement, we guide venues to stand out with confidence & craft. Through hands-on mentoring, we will be able to support your managers, servers & bartenders in developing leadership, consistency, & elevated service standards.

Whether shaping a new concept or revitalising an existing space, we help drinks venues create moments worth returning to & worth talking about.

Exceptional restaurants are built on more than great food; they thrive on clarity of vision, seamless operations, & a culture that celebrates both craft & guest led hospitality. We work with restaurants of all styles, from neighbourhood dining rooms to refined gastronomic destinations, to strengthen their identity, refine guest journeys, & elevate commercial performance.

Our consultancy covers concept development, menu strategy, service standards, workflow optimisation, & team structure. Through tailored mentoring, we support owners, chefs, & front-of-house teams to build confidence, leadership, & a shared commitment to excellence.

We help restaurants become not only places to dine, but places to connect, to return to, & to remember.

Every accommodation venue has a story, one rooted in place, people, & the promise of a memorable stay. We help hotels, guest houses, & B&Bs uncover & enhance that story, shaping experiences that feel distinctive, intentional, & commercially strong.

Our support spans operational structure, service culture, room product strategy, guest journey enhancements, brand positioning, & leadership development. Whether you’re launching a new property, repositioning an existing one, or seeking to improve consistency & profitability, we provide clear direction & hands-on mentoring for owners & teams.

We transform accommodation venues into places guests feel welcomed, understood & inspired. Giving you & your team the tools to create stays that resonate long after check-out.